At Hannah Flash, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our Refunds and Return Policy provides clear guidelines to assist you.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition as received.
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To initiate a return, please contact us at [email protected] with your order details.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days.
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Refunds are issued in the original payment method where applicable. In case this is not possible, we will provide store credit.
Exchanges
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We allow exchanges for defective or damaged items reported within 3 days of delivery.
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If you need to exchange an item, please email us with photos of the product and your order number.
Non-Returnable Items
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Certain products such as memory cards, batteries, and software may not be eligible for returns due to usage and compatibility concerns.
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Items purchased during clearance sales are final and cannot be returned.
Shipping Costs for Returns
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Customers are responsible for covering return shipping costs unless the item is defective or incorrect.
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In cases of faulty or damaged products, Hannah Flash will cover the return shipping charges.
Contact Us
For any questions about our Refunds and Return Policy, please contact us at:
Email: [email protected]